Taking the Fear out of Mobile Learning

January 4th, 2013

The ILX Digital Learning for Business Report predicts the imminent demise of PC and projector learning and the rise of mobile and personal consumer device learning. Time, we thought, to catalogue the advantages and disadvantages of mobile learning and to answer some of the concerns that exist around it in order to enable you and your organisation to make an informed choice of learning approach and device.

“Mobile learning is only a gimmick.”

In the very early days of mobile learning or m-learning you might have had a point. At that time, individuals and organisations were so dazzled by the technology that they forgot to assess how it could be useful to learners.

“Mobile learning could be done better in a classroom or via
e-learning.”

When mobile devices had little power and virtually no storage this would have been true. Today, it is different. Mobiles can now do almost everything that the PC and laptop do, and some things that they cannot. Their portability and functionality make them ideal for access to remote reference sources, just-in-time learning and for asynchronous and synchronous collaboration between students, instructors and experts. Mobile devices, whether smartphone or tablet, are not only here to stay, they are the future; see the ILX Digital Learning for Business and MASIE Center reports.

“Mobile learning is lonely.”

Classroom learning can be lonely. If you and the instructor do not get on, if you are on a public course with strangers, if you are on a company course with people from other departments, you can easily find yourself alone in a crowd. Mobile learning that is done well is social and engaging. Choose a good learning provider and you can count on telephone help, online support and access to a variety of students and experts who, via social media, forums and virtual learning environments, can become your learning soul mate or your inspiration.

“Mobile learning is just e-learning on the move.”

Good mobile learning is more than a question of merely adapting e-learning – or in our case, digital learning – to suit a smaller, portable delivery device. Some mobile learning will come as complete stand-alone programmes. Some will form part of a blend of solutions that may include synchronous, asynchronous and virtual learning with mobile programmes. We at ILX were one of the first in the learning and education field to understand the importance of creating mobile learning that worked with the technology and with the way we live, work and learn. Take a look at our PRINCE2 learning programmes to see the many ways we enable the modern professional to acquire knowledge, skills and understanding.

“Learning is not practical on small screens.”

The best learning providers and course designers take screen size into account and tailor learning products and programmes to suit the device. Games and quizzes, like our ever-popular PRINCE2 Snakes and Ladders, can be enjoyed on almost any screen size. Serious reading, say of a heavyweight manual, works best on larger smartphones and tablets.

“Mobile learning compromises security.”

This is a legitimate concern for just as a mobile is easy to carry, it is also easy to mislay and to have stolen, thus compromising your and, possibly, your organisation’s security. The same, however, could be said of laptops. The solution is to adopt the same mindset for your mobile as you have for your laptop and to implement the same degree of security for both.

Digital Learning: Blended Learning – Part 5

January 2nd, 2013

This is the fifth in our series on Digital Learning: Learning Without Limits where we examine the evolving nature of learning and its effect on individuals and organisations and the workplace.

Definition: blend /blend/ verb
To mix two or more substances.

Definition: learning /ˈlɜːnɪŋ/ noun
The process of acquiring knowledge from reading or studying.

Blended learning is essentially a combination of classroom and online training, where online encompasses a mix of everything from mobile to virtual. The exact combination you get depends on factors like the course and the course provider, but a good rule of thumb when you are choosing your provider, is to remember that the more experienced the learning provider, the more sophisticated will be the mix of learning methods.

Advantages: For the technologically phobic, blended learning is a good introduction to modern learning methods. Students can combine mobile, with digital, with physical classroom and with live, virtual classroom learning, like the type we offer for PRINCE2 and ITIL. The digital and mobile learning elements allow students to improve their tech and self-study skills, interact with their instructor and fellow students, research around a topic and allow them to study some of the content at home, in their own time and at their own pace. The physical or virtual classroom elements create variety and some face-to-face time for those who like the visual touch.

Disadvantages: One could argue that being a kind of half-way house between online and classroom learning makes blended learning a compromise. Students and instructors would have to feel comfortable switching from one learning method to another. Scheduling and communication strategies might have to be in place for both kinds of learning and, if either fails, this could have repercussions for the rest of the course.

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Goodbye 2012 and Hello 2013!

December 26th, 2012

It has been another fantastic year of awards, partnerships and developments for everyone at ILX Group. We thought we would relive our 12 greatest moments with you and thank you all for your support. Here’s to a successful 2013 for our followers and customers. See you at Stand 73 at LT13UK on 29 January and at our Free Live APMP Webinar at 11.00 am on 30 January 2013. Happy New Year to you all!

  1. January 2012. If you didn’t know everything there was to know about the benefits of PRINCE2, you will, after watching PRINCE2 expert Steve Boronski explain it in this  great introductory video to the methodology that we have produced.
  2. February 2012. PRINCE2’s value is increasingly recognised throughout the world, as is the standard of our learning delivery methods. February was just one of the many successful months we had throughout the year in teaching delegates to learn, apply and benefit from the methodology at work.
  3. March 2012. Our own excellent and exemplary practice secured us significant contracts with Queensland State Government departments, as well as with companies involved in the mining, resources and construction industries, to provide them Best Practice methodologies.
  4. June 2012. We continue to be pioneers with the formal accreditation of Portfolio, Programme and Project Management Maturity assessments. We have also developed a range of assessment tools to evaluate both individuals and the business so that everyone is firing on all cylinders. Try them and see.
  5. July 2012. We lived up to our eastern promise. Nawras, Oman’s customer-friendly communications provider, successfully awarded 28 family members a certified ‘Project Manager’ qualification after a week-long course that was developed by us. During the course, the Nawras family members learned vital skills including stakeholder management and risk management.
  6. July, August and September 2012. We had an Olympic and Paralympic time during these wonderful games. Our offers for that period, now expired of course, welcomed many new visitors to our PRINCE2 and other Best Practice products designed to help individuals and businesses achieve their objectives.
  7. September 2012. We landed the big fish – the largest Australian Government department!  We secured a training contract with the Department of Human Services (DHS) to provide a range of digital learning courses.
  8. October 2012. We’re spreading the Best Practice message. The Northern Territory (NT) government awarded ILX Group a major training contract, enabling all government departments and agencies to utilise the company’s digital learning courses.
  9. November 2012. In a year of golds, silvers and bronzes for teams around the world, we got one of our own! ILX and Virgin Media won gold at the E-Learning Awards. We were absolutely delighted to receive the prestigious accolade of Best Use of Synchronous E-learning at the E-learning Awards.
  10. November 2012. Our ITIL expert Mike O’Brien wowed visitors at ITSM12 with his presentation on Capturing Value.  View it now to see how we are Transforming the Way People Learn.
  11. November 2012. It might have been cold, wet and windy outside, but it was warm, welcoming and almost standing room only at one our largest ever free PRINCE2 Information seminars.  Wonderful to explain the benefits of this global project management method and feel that we’re making a real difference to global business success.
  12. December 2012. We are developing and working with new partners and companies all the time. This month we announced the acquisition of Obrar Limited, a consulting and project management services Company. Expect great things in the future.

Let’s Talk Turkey with PRINCE2

December 18th, 2012

As we approach the holidays, here’s a fun blog on how to take the stress out of Christmas Day, New Year’s Eve or New Year’s Day by using PRINCE2!

In fact, why not take the stress out of every project in your life by learning PRINCE2. Once you have seen how the methodology can help during the holiday period, begin your PRINCE2 journey here.

  • Get into the right mind-set. Treat Christmas, New Year’s Eve or New Year’s Day as a project with the variables of costs, timescales, quality, scope, risk and benefits to control.
  • Break up the preparation and the celebration itself into manageable stages. It will give you greater control.
  • Make sure that you have thought through why you, and not another family member, should have everyone over for the holidays. If nothing else, it will give you something to keep telling yourself when the relatives are driving you mad!
  • Appoint yourself boss and then design and appoint the team. Define roles and responsibilities clearly. Instead of having one drinks person you could make one person in charge of the cocktails, another in charge of the wines and a third in charge of soft drinks. (This ensures everyone feels wanted and stops people from getting under your feet.)
  • We humans have a horrible habit of repeating our mistakes. Reduce the chances of becoming a repeat offender by capturing past lessons from your and other people’s experiences in a PRINCE2 Lessons Log. The Log could be anything, your normal diary or a special book, the point is that your notes will warn you about which of your team should work together and which apart. Distance can make the heart grow fonder!
  • Assess what your guests are expecting in terms of end product; it is no good producing a fancy meat-fest if most of your guests are vegetarian.
  • Determine the project approach by deciding if every aspect of your holiday festivities will be bought in from a shop and delivered by van, if everyone will be asked to bring a dish or bottle to the event or if you will make everything from scratch yourself.
  • PRINCE2 suggests that you think about problems that could arise and how you could fix them. Making a list of neighbours and trades people on whom you can call in case you have an emergency is always handy. Speaking from experience, it’s always good to know who’s got a multi-function microwave large enough for the turkey should your oven break down.
  • Communication is always important and especially so during holiday times. Everyone should know what to expect of themselves and of each other. Ask the team to update you regularly about progress and give them someone to go to for help before they come to you.
  • Plan everything meticulously. Write down the products that will be produced and stick to that list where reasonable. Change is sometimes for the better but all too often Christmas, New Year’s Eve and New Year’s Day celebrations fail because of scope creep, where someone thought they could add “just one more little thing” without any consequences. Determine dependencies such as when one activity needs to be completed before another can start. Estimate time, costs and resources required; resources can be physical items but they can also be the skills that people possess, such as the ability to bake the perfect Christmas pudding or entertain the kids.

 

Season’s Greetings from everyone at ILX Group!

Digital Learning: Social Learning – Part 4

December 17th, 2012

This is the fourth in our series on Digital Learning: Learning Without Limits where we examine the evolving nature of learning and its effect on individuals and organisations and the workplace.

Contrary to the current hype, social learning has been around for a long time. Children in a classroom, young people at a skateboard park, students at a lecture hall, delegates at a conference or even people at a street market, are all social learning like mad. The distinction between these and the hyped-up definition of social learning we hear described today is simply that the latter takes place on electronic devices such as mobile phones and tablets.

Definition: social /ˈsəʊʃl/ adjective only before a noun

Connected with society.

Definition: learning /ˈlɜːnɪŋ/ noun

The process of acquiring knowledge from reading or studying.

Social learning is learning that takes place through interaction with others. While it is available through laptops and PCs, it is increasingly accessed through mobile devices such as smartphones and tablets.

Advantages: One of the reasons why teachers and lecturers in formal education settings such as schools and universities encourage pupil and student talk, is that human beings learn from each other. Social learning, therefore, is a natural way of fostering learning through interaction, with students sharing and picking up ideas, hints and tips from each other, from instructors and from experts. Where it takes place through routes such as Twitter (such as PRINCE2.com), Google+ (like our own PRINCE2 page) LinkedIn (such as the ILX Group discussion page), a community of best practice, knowledge, resources and of support is created and/or is accessible before, during and after a course with the result that learning and application of that learning is successful. Social learning can also boast of advantages such as being inexpensive, quick and easily accessible.

Disadvantages: These relate to the age-old societal problem: the human factor. Reliability may be an issue. There have been some well-known, embarrassing and catastrophic examples of the great, the good and the everyday person being caught out through believing inaccurate information. Feelings can be hurt. Social interaction through social networks is quick and immediate, and comments made in an instant can have a lasting duration. People sometimes say a cruel or unkind thing without meaning to do so and this affects learners’ confidence and attitude. You won’t, therefore, be surprised to hear that social learning may not be for everyone. It is therefore incumbent on organisations to effect a gradual, cultural change in order that social learning is embraced and exploited successfully.

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Digital Learning: Mobile or M-learning – Part 3

December 12th, 2012

This is the third in our series on Digital Learning: Learning Without Limits where we examine the evolving nature of learning and its effect on individuals and organisations and the workplace.

Today’s growing demand for mobile learning has been driven by our love affair with mobile devices and our increasingly unsettled working patterns. ILX Group’s Digital Learning for Business Report shows that this is prompting organisations to turn their back on PCs and projectors and turn towards mobiles as vehicles for learning. Gartner estimates that mobile devices will overtake PCs next year as the most commonly used devices to access the Web. The Harvard Business Review quotes IDC statistics which indicate that nearly half the world’s workforce will work remotely by 2015. As we are a learning- and student-centred organisation, it won’t surprise you to learn that we have been ahead of the mobile curve for some time with our digital learning programmes transforming the way people learn PRINCE2 Foundation and Practitioner, and much more.

  • Definition: mobile/ˈməʊbʌɪl / adjective usually before a noun
    1. Capable of being moved easily and quickly that is not fixed in one place.
  • Definition: learning/ˈləːnɪŋ / noun
    1. The process of acquiring knowledge from reading or studying.

Mobile learning or m-learning can be described as any form of learning that does not require the learner to be in one fixed space or time. Usually it is accessed through mobile devices such as smartphones or tablets.

Advantages: That learning on the move frees one from the constraints of time and space – the old ‘any time, any place’ promise – is well recognised and well documented. Less well known, perhaps, is that mobile learning is about more than the physics of it; it’s about the real-world.

Project managers can learn PRINCE2 principles and apply them at the same time as they continue to run projects at work. Students can seek advice from, and collaborate with, fellow students and instructor, or instructors, on the go using Twitter, LinkedIn and Google+. Learning providers can customise and differentiate learning for you. Mobile learning can also make learning more accessible to all. Those on limited funds or those with mobility problems do not need access to sophisticated equipment and do not need to attend a physical venue thus saving expense and difficulty.

Disadvantages: Despite its many advantages there are issues. Some say that mobile is just e-learning on a phone, that the screens are too small, that the non-tech savvy students will be unable to use the equipment and will feel isolated. Some say that the nature of mobile means that it is hard to concentrate and that it is not suitable for the serious business of learning. Others fear that they will suffer health problems or will find their data and privacy compromised. Still others have issues about the cost of devices and the correlation between cost and storage capacity, functionality, operating system, battery life and the size of the screen. We don’t have an answer to all these concerns but we have put together some questions and answers that we hope will take the fear factor out of mobile learning for you.

Out with the Old PRINCE2 Exam and in with the New Format

December 11th, 2012

The people have spoken! Following a survey, the APMG examination institute and accrediting body has changed and simplified the format of PRINCE2 exams. Here are the changes below.

The PRINCE2 Practitioner exam now comprises:

  • 8 questions that have 10 question items, each of which is worth 1 mark, making the total number of marks available, 80.
  • Pass mark is 44 out of the 80 available that is 55%.
  • 2.5 (2 ½) hours allowed with no additional reading time allowed.
  • Open book exam using only the official PRINCE2 manual.

The PRINCE2 Practitioner Re-Registration exam has changed too:

  • 3 questions that have 10 question items, each worth one mark, making the total number of marks available, 30.
  • Pass mark is 17 out of 30.
  • 1 hour (60 minutes) with no extra reading time allowed.
  • Open book exam using only the official PRINCE2 manual.

These changes come into effect on 1st January 2013.

If you’re preparing for the exams there are numerous ways we can help you through our Forum, through our social media, through our courses and our books. Visit PRINCE2.com.

Perfect Secret Santa Presents for Your Project Team

November 22nd, 2012

Carol music is tinkling out in the shops. Adverts for toys are wall-to-wall on the TV. It can mean only one thing: it’s Christmas and time for us all to rack our brains and buy presents for Secret Santa in the office.  Rack no more. We’ve got some ideas here for the whole project team at prices to suit every pocket and taste.

  • The PRINCE2 app
    Learn, revise and play at Christmas ready for your PRINCE2 Foundation exam with our Snakes and Ladders Exam Prep Game. Being an absolute steal at £0.69, you can add it to other things to make a nice little present package.
  • PRINCE2 Process Model
    Some of the best things in life are free and this is one that will help project managers new and experienced alike. The PRINCE2 Process Model comes in a variety of languages and will wrap up nicely.
  • The mug, the mouse-pad and the T-shirt
    You could of course just buy one of these from a store but what about combining humour, motivation and practicality with customisable ones at outlets like zazzle.co.uk.
  • Stress balls
    We all suffer from stress and, believe it or not, there’s a stress ball out there for you and your particular brand of stress from places like Office Playground.com.
  • Childhood toys revisited
    Remember the Rubik Cube? Well, you may not have seen it quite like this. It comes in all sorts of imaginable shapes and sizes from note pads to pen holders at Red5.co.uk.
  • Stickers, magnets, badges and more
    Cheap, cheerful and kind of cute presents that give advice and tickle the funny bone are what may appeal about these products available from Café Press.co.uk.
  • Think outside the box
    Celebrate the season and members of the project team with some more unusual presents. Restaurant gift certificates are a great thank-you present to the whole team. For the person who has everything a donation to charity could be apt and seasonal and, if you know the person’s interests, you can personalise it. Artisanal gifts are original and may help a local craftsperson.

Happy Christmas Shopping!

Digital Learning: Learning Without Limits – Part 2

October 30th, 2012

Part 2: Asynchronous Digital Learning

This is the second in our series on Digital Learning: Learning Without Limits where we look at the evolving nature of learning and its effect on individuals and organisations and the workplace.

Faced with the end of the job-for-life culture, today’s workers are constantly forced to re-invent and re-skill themselves as they move from one career to another. Many are turning to PRINCE2 Foundation and Practitioner project management to improve their employability, and asynchronous learning is one form of digital learning that allows them to do acquire the necessary knowledge, skills and understanding.

  • Definition: asynchronous/āˈ siŋkrǝnǝs / adjective [see synchronous /siŋkrǝnǝs/ adjective]
    1. Not existing or happening at the same time; not contemporary; not simultaneous.

    Asynchronous digital learning is where learning takes place away from other people, in one’s own time and space, usually over the internet.

  • Advantages: Self-paced, self-regulating and independent, asynchronous learning is ideal for dispersed individuals and teams who like, and are motivated, to work without supervision. Free from the limitations of time and space, they are able to reflect on and analyse subjects without pressure from others. The result is that they may understand more and they may be able to give more detailed responses. This form of learning can be beneficial for students or teams who may otherwise be disadvantaged by language differences, educational background or disability.
  • Disadvantages: On the flip side, the asynchronous approach can hinder learning if it is not properly supported. Without the benefit of timely and live discussion and intervention from fellow students and tutors, trainees may lack motivation, incorrectly understand a subject and feel isolated. A more subtle disadvantage may be that they miss out on the ebb and flow of ideas and the sparkle of discussion that could inspire them to think innovatively and gain the necessary knowledge to apply their learning in the workplace.
  • Making a learning approach work: For asynchronous, indeed for any kind of learning to succeed, your learning provider must create a positive learning environment. We at ILX Group support individual and team learners irrespective of the type of learning method they choose. Comprehensive support services, a PRINCE2 Forum, PRINCE2 Blog Twitter and ILX Group LinkedIn help students stay connected to the subject, to each other and to the expert tutors who have real-life experience of the subject taught.

And finally… quality trainers make all the difference to learning outcomes and we’re delighted that our lead ITSM consultant Mike O’Brien has been nominated for an award at ITSM 12.

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Digital Learning: Learning Without Limits – Part 1

September 27th, 2012

At ILX Group, we have been at the forefront of Digital Learning Best Practice, so we are delighted to have been shortlisted with Virgin Media for the e-Learning Awards 2012. To complement the glittering event at the London Marriott Hotel on 8 November we are running a series of articles to demystify digital learning. This is the first in the series.

Introduction

Advances in digital technology are changing how people want to live and to learn and ILX Group is leading the way in matching their needs and expectations. Gone are the days when learners would sit passively in class in front of a teacher and blackboard or in front of a computer screen flicking through a sequence of slides. Today organisations and individuals are active rather than passive learners. They choose the type, the style and the delivery method of their learning to suit the way they live, work and learn. They are no longer classroom learners, distance-learners, or even e-learners; they are digital-learners.

To help organisations understand how digitalisation is affecting the nature and shape of learning we have produced the Digital Learning for Business report. Our research shows that learning can be social, engaging and interactive and that it can take place on any number of devices from tablets and smartphones to internet-connected TVs and gaming consoles. Learning can involve teleconferences, online training courses, intranet, videos, webinars, wikis, blogs, forums, webcasts, podcasts, simulations, games and more. Learning may be synchronous or asynchronous. Learners may be together or apart, static or mobile, anywhere in the world and in any time zone. Learning is no longer a one-off event that takes place within the four walls of a classroom separate from work and home; it is now a life-long process where the learner actively develops knowledge, understanding and skills and then applies them in the workplace.

Part 1: Synchronous Digital Learning

  • Definition: synchronous /siŋkrǝnǝs/ adjective [from late Latin synchronus from Greek sugkhronos, from sun- syn-+khronos -time +ous from old French ous from Latin -osus- having many or much, characterised by, of the nature of.]
    1. Existing or happening at the same time; contemporary; simultaneous.
    2. Recurring at the same moments in time; going at the same rate and exactly together.

    When learning is synchronous and digital it happens live, in real time and at the same time between two or more people. Talking in an online chat room, taking part in a webinar and studying via a virtual learning environment are all examples of synchronous digital learning. To see how it can be used to provide PRINCE2, MSP, ITIL and other Best Management Practice training go visit here.

  • Advantages: Synchronous digital learning offers the advantages of the traditional and the virtual classroom to the educator, instructor, learning facilitator, expert guest and student. Learning is almost without limitation.
    Everyone can instruct, participate, interact, debate, collaborate, create, socialise, role play and give feedback wherever they are in the world in an immediate, engaging and, importantly, in a cost-efficient way; our Digital Learning For Business report found that cost is a major inhibitor to training as our infographic shows:

    Download our Digital Learning for Business infographic

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    It is therefore understandable why 59% of organisations expect to use more or much more live online learning and custom e-learning according to Learning and Performance Institute research.
  • Disadvantages: The few that there are can be overcome or reduced through a variety of means. So whilst scheduling can be a problem where participants are in different time zones, lectures can be duplicated or recorded to be re-broadcast to suit regional time zones. The technological problems that can occur because of power cuts or computer glitches can be overcome through making lessons available on videos and podcasts and through providing transcripts. Students without the latest technology will find that good learning providers will take this into account in their delivery methods. Students with little time or inclination to join in discussions or ask questions can get the support they need through methods such as post-lesson instant messaging, forums and email.
  • Facilitating methods to be used by the instructor: Learning doesn’t just happen and there are many ways for instructors to make the learning active and to help all participants reach out to each other through their screens. Ice-breakers assist in establishing a social environment. Emoticons ;-) show people how participants feel about the learning. Games and simulations gain and keep learners’ attention.
  • Tools to facilitate synchronous learning: Learning providers and learners can use any number of tools to achieve their purpose. They include alerts that indicate who has entered and exited the digital learning session, instant and private messaging systems, a virtual whiteboard that everyone can use and engage with, file transfer capability, video conferencing, mobile devices, laptops with camera and microphone.
  • Synchronous learning in practice: The hugely successful collaboration between ILX Group and Virgin Media that resulted in our being shortlisted for the 2012 E-Learning Awards, involved creating a world first solution that used synchronous learning integrated with different digital learning environments and media to train Virgin Media employees to ITIL Intermediate level. To see how we worked with Virgin Media and how we could do the same for you read more here.

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